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Compliance Essentials



Robust compliance measures safeguard every step of the medication access process, ensuring adherence to healthcare regulations while streamlining access for patients who need it most.

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Built-In Compliance You Can Count On

Effortlessly create and deploy self-serve programs with compliance controls in place.

Effortlessly create and deploy self-serve programs with compliance controls in place.

Effortlessly create and deploy self-serve programs with compliance controls in place.

Built-in safeguards prevent regulatory missteps.

Effortlessly create and deploy self-serve programs with compliance controls in place.

Effortlessly create and deploy self-serve programs with compliance controls in place.

Ensure proper prescribing patterns through automated ordering validation.

Effortlessly create and deploy self-serve programs with compliance controls in place.

Generate comprehensive reports to support regulatory audits.

Simple, powerful data capture

Seamless oversight from login to approvals

Seamless oversight from login to approvals

Smart, customisable forms make it easy to gather the right information from physicians and pharmacies at different stages in the patient journey — whether you need basic details or comprehensive data. Simple for healthcare providers to complete, yet powerful enough to capture everything your program requires, with built-in consent ability to ensure perfect compliance at every step.


  • Clear presentation of program-specific requirements and eligibility questions to collect essential data from physicians
  • Add one-click ordering consent from pharmacies
  • Seamlessly incorporate Special Access Scheme (SAS) form uploads for unapproved therapeutic goods
  • Easily adjust data collection as program needs evolve

Seamless oversight from login to approvals

Seamless oversight from login to approvals

Seamless oversight from login to approvals

Stay audit-ready with detailed activity tracking. Our platform logs every login, approval, and edit across patient records and medication orders—giving you full visibility, stronger compliance, and peace of mind during audits and regulatory reviews.


  • Document all patient request access-related decisions with proper compliance context
  • Every login and access attempt is timestamped and attributed
  • All approval pathways and authorisation decisions are preserved with complete context
  • Program updates are documented and timestamped

Secure, streamlined access for every user in the medication journey

Secure, streamlined access for every user in the medication journey

Secure, streamlined access for every user in the medication journey

Role-based controls maintain rigorous security standards while ensuring the medication access process remains efficient. Users experience a streamlined interface showing exactly what they need—nothing more, nothing less—allowing them to focus on patient care rather than navigating unnecessary complexity.


  • Reduce compliance risks through defined access boundaries for physicians, pharmacies and internal users
  • Four types of internal user access
  • Quickly onboard new users with standardised roles

Precision order management with built-in controls

Secure, streamlined access for every user in the medication journey

Secure, streamlined access for every user in the medication journey

Built-in program ordering rules work silently in the background, automatically checking every submitted order against approved dosing regimens before processing. This intelligent safeguard ensures medication access meet rigorous safety standards without creating additional work for your team.


  • Administrators define approved dosing regimens and ordering rules during program setup
  • System validates every pharmacy order against established program dosing regimens
  • Customer service can amend orders when necessary exceptions arise



Cater for both approved and unapproved medicine access

Save time without sacrificing control with one-click program closure

Save time without sacrificing control with one-click program closure

Built-in compliance tools support many regulatory situations, whether managing approved medications or facilitating access to unapproved treatments. The platform enables appropriate documentation, consent, and regulatory requirements—making complex processes easy to manage.


  • Automatically adjust eligibility questions and documentation requirements based on indication
  • Require SAS form uploads during patient enrollment for unapproved therapeutic goods
  • Display indication-specific program terms at patient enrollment
  • Require explicit acknowledgment of terms before patient enrollment
  • Maintain secure records of all documentation

Save time without sacrificing control with one-click program closure

Save time without sacrificing control with one-click program closure

Save time without sacrificing control with one-click program closure

Our Bulk Program Closure tool gives you complete control over medication access programs from start to finish. With just a few clicks, close programs smoothly maintaining regulatory compliance and supporting patient needs.


  • Implement phased closure strategies aligned with business objectives
  • Prevent program access after official closure
  • Automatically generate timestamped records of closed programs
  • Easily manage multiple programs with consistent closure protocols

The compliance features have been invaluable for our mixed portfolio of approved and investigational products. What used to require separate systems and manual oversight now occurs automatically in a single platform, reducing our team's workload and improving documentation quality.


Medical Affairs Director

Frequently Asked Questions

We log every login, approval, edit, and access attempt with timestamps and user attribution across all patient records and medication orders. 


Yes, every update is timestamped and attributed to specific users, providing complete accountability.


You can easily incorporate SAS form uploads specifically for unapproved therapeutic goods, ensuring regulatory compliance.


Absolutely and easily! Each program can present unique eligibility criteria and requirements to ensure you're collecting the essential data needed. Additionally, the system will automatically adjust eligibility questions based on the specific indication if they differ.


Defined access boundaries for physicians, pharmacies, and internal users limit exposure to only necessary information.


You can close programs with just a few clicks. All documentation is securely maintained even after program closure, ensuring ongoing compliance with record-keeping requirements. The system also supports phased closure, closing the program to new enrollments while enabling continued ordering for registered patients.


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